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We value your privacy

Privacy Policy

Who are we
The website www.ireturn.se is a community hub for resources in widespread and exhaustion and a place to book a place at group meetings. Wilma Eriksson and Mats Wernheim are responsible for handling personal data. If you have any questions about your personal information, please contact hej@ireturn.se

When and why we collect your information
We collect personal information when you contact us by e-mail, telephone, via the form on the website or when you sign up for our newsletter. We store your personal information to carry out sales, marketing or customer service to you.

Information you enter in our contact form on the site is used to answer and manage your request. Information you enter when subscribing to our newsletter is used to send newsletters to you. The data is stored for up to 3 years or as long as there is a business relationship.

When you use our website, information is also stored via cookies. Read more about our cookie policy below.

You are entitled to your information
You may withdraw your consent at any time to save your personal information. You can also request a copy of the information we have saved, make changes to it or delete it. Please contact hej@ireturn.se for help with this. After deleting your information, we do not have the right to send you marketing.

However, you cannot request that we delete any information that we have to save for administrative, legal or security reasons.

We protect your personal information
We implement a variety of security measures to maintain the security of your personal information. The website uses SSL, among other things. All information is transmitted encrypted (SSL) and can only be made available to those persons who have been granted special rights to access these systems. These individuals are required to keep the information confidential. No sensitive information is stored on our servers.

If your information is shared with others
We do not sell, exchange or otherwise transfer your personal information to any third parties. This does not include trusted third parties who help us operate our website, conduct our business or provide service to you. We work with the web agency Naturligt Kreativ which in some cases can access the information you submit via our website. They are required to keep the information confidential.

We use Google Analytics to customize ads and offers based on your internet usage. We analyze information, including personal information, about your purchases and your activity on the website and on social networks. We and Google may use your personal information to evaluate your use of our site and for services related to website activities and internet use.

To manage your subscription to our newsletter, we use a service called MailChimp. MailChimp complies with the new Data Protection Regulation (GDPR). When you enter your email address to start subscribing to our newsletter, your email is also saved at MailChimp. Here you can read more about how MailChimp handles personal information.

To manage your order in our webshop we use a service called WooCommerce. Woocommerce also follows the new Data Protection Regulation (GDPR). The information you provide in connection with your purchase in our webshop may also be saved by our service provider. Here you can read more about how WooCommerce handles personal information.

Third Party
Sometimes we may include or offer products or services from another supplier on our website. These suppliers have their own and completely independent privacy policies. We have no responsibility for the content and activities of these sites. However, we always try to maintain the integrity of our site and welcome comments on these sites.

Changes to this policy
IRETURN reserves the right to change this Privacy Policy at any time. The privacy policy presented on this page is the one that applies. Major changes will be notified to you via email before the change occurs.

Cookie Policy

We use cookies at www.ireturn.se. As a visitor, you are required by law to receive information that the website contains cookies. You also need to get information about what they are used for and how to opt them out.

What is a cookie?
A cookie is a text file that stores information about your visit to the site. A cookie is saved in your browser or the corresponding program. For example, a cookie may contain login information, what you had in your customer basket when you closed the box or settings on the website. Most websites use cookies because they are often used in basic functions, but you can of course choose if you want to block and remove cookies.

Different types of cookies
There are two different types of cookies: temporary and permanent. Temporary cookies (also called session cookies) disappear when you close your browser. It contains only temporary information that is not stored anywhere.

Permanent cookies are saved as a text file on your computer and used to store information when you visit different websites. These cookies should facilitate your use by, for example, remembering your login details or making your visit more exciting by displaying advertisements tailored to your searches.

Can cookies contain viruses?
No, cookies do not contain viruses. The most common browsers today only allow a certain amount of saved cookies, which means that you also do not run out of memory in the hard drive.

How do I say no to cookies?
You can turn off cookie storage in your browser settings. In some browsers you may choose to block permanent cookies but still allow temporary cookies. However, without the storage of cookies, you will not be able to use certain features and services on websites. In the help function of your browser you will find information on how to change the settings for cookies. In your browser settings, you can also delete cookies from your hard drive.

We use Google Analytics
We use a service called Google Analytics. It is an analysis tool for web statistics and gives us a picture of how our visitors use our website. We do not get information about you, who you are or where you are. We only receive information about your visit to our website, including which pages you have visited and how long you have stayed. All information from saved cookies is passed on and stored by Google. Google Analytics shows us:

  • When you last visited the site
  • When you first visited the site
  • When your current visit started and how long you stay
  • How many times you have visited the site
  • Which browser you use
  • How to find the site
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